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Operations Manager

Financial Management
  • Manage financial operations in accordance with approved budgetary and
    governmental regulations

  • Work closely with the Artistic Director, Executive Director, and Treasurer/Finance Committee on budget preparation and approval, quarterly projections, and anticipation of potential problems

  • Keep detailed records of all income, expenses, bank deposits, and other financial activity on Quickbooks Online and office filing

  • Write checks according to financial procedures

  • Maintain student tuition records, ensuring timely processing of scholarships and collection of tuition and fees

  • Provide financial information as needed for grants and development work

Program Support
  • Provide all necessary administrative support to enable the successful operation of HBC’s educational and performance programs.

  • Work with the Artistic Director to set the season calendar for rehearsals, camps, performances, workshops, and special events.

  • Make reservations for rehearsal and performance spaces before season begins

  • Update and maintain student records, contact information, and campus rosters

  • Coordinate hired performances for choir and prepare contracts and tech riders

  • Coordinate National Anthem performances

  • Monitor supplies and wardrobe inventory, placing orders as needed

  • Manage HBC in the Schools outreach projects, including coordinating
    contractors, timeline, and supplies

  • Manage communication with staff and parents, providing ample notice of
    calendar updates, upcoming performances, and uniform needs

  • Prepare annual forms and informational materials for students

  • Collaborate with Marketing/Design Coordinator about concert
    announcements, regular newsletters, and promotional materials to ensure
    timely release of marketing materials

  • Attend all pre-season information sessions and monthly parent meetings
    at workshops

  • Participate in bi-monthly board meetings and report on status of HBC

  • Conduct annual parent/student surveys of program effectiveness for

Professional Development
  • Participate in local workshops for non-profit arts development (Mid-
    America Arts Alliance, United Way, EmcArts, etc.)

  • Meet regularly with local non-profit arts and culture leaders

The job of Managing Director is a full-time position with flexible hours and some evening (1-2 days/week) and weekend work required. Some travel is possible.


​The Operations Manager reports to the Executive Director and partners with the Artistic Director to set and maintain a collaborative leadership model that strengthens the organization by creating a positive relationship between the artistic and administrative sides. The Operations Manager is responsible for overall leadership, planning, and management of business operations and program administration. The Operations Manager is a well-organized problem solver who can analyze data and use resources efficiently.

The principal duties and responsibilities of the Operations Manager include:



  • Ability to communicate accurately, clearly and concisely, verbally and in
    writing, in English.

  • Demonstrated organizational and time management skills

  • Knowledge and understanding of computer systems and technology,
    including Microsoft programs, Google applications

  • Practice with accounting and budgeting. Experience with non-profit
    accounting is a plus.

  • Must be able to keep organizational and student/parent/customer matters
    strictly confidential.


  • Bachelor’s degree in non-profit management, or business management

  • Familiarity with choral music and appreciation of fine arts

  • Experience working with QuickBooks Online and Intuit Payroll

  • Ability to communicate accurately, clearly and concisely, verbally and in
    writing, in Spanish.

  • A Notary Public


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